Kissimmee motel tenants say management won't address dirty tap water

By Stephanie Bechara, Reporter
Last Updated: Tuesday, December 05, 2017, 6:58 PM EST

Residents from a motel in Kissimmee are dealing with dirty water coming out of their tap.

  • Tap water from Kissimmee hotel coming out sludgy
  • Tenants say management won't take care of it
  • Management said incident was onetime issue

The Department of Health was on property Tuesday afternoon checking for bacteria.

A picture taken by a tenant at Friendly Village Inn Motel on US 192, shows the water of her sink coming out looking like chocolate milk.

“We had a complaint about sludgy water,” said Justin McDowell the assistant manager of the motel.

McDowell said a pipe that broke down possibly due to Hurricane Irma caused the problem, but he said the incident was a onetime issue.

He said the pipe was replaced and that the water now comes out clear.

“I test the water everyday with the O2 thing and check for poison or anything, and it comes out fine,” McDowell said.

A tenant who would rather not go on-camera for fear of retaliation showed videos of brown water coming out of the toilets, bathtub and sink.

This tenant said that this problem has been on-going and that management won’t take care of it.

An inspector with the Florida Department of Health was on site taking water samples of the well and one of the units.

They were sent by the Department of Environmental Protection who said, “while discoloration and odor in drinking water may be an aesthetic concern for the residents, it does not necessarily constitute a compliance issue or a health concern.”

“Something that we have been trying to get under control and take care of. It’s hard. Every place has their issues,” McDowell said. “It’s something that we’re trying to resolve. Like I said, pretty much resolved to me (because) I have clear water coming out of my sink.”

We’re told water sample results come in within 24 to 48 hours. The results of these samples will determine the Department of Environmental Protection’s next step.