To use the service you must be a Bright House Networks video customer and have a My Services account.
bhtv frequently asked questions
What will I get on the updated BHTV app?
You will be able to watch several TV channels and VOD channels including News 13, Bay News 9, and Bright House Sports Network. You will be able to watch the channels in and out of home.
Why can't I see all the channels I can watch on BHTV in my home?
Not all channels will be available out of home. The number of available channels will increase as we acquire out of home rights from more programmers.
What channels are available in my area?
You can see the latest list of available channels by clicking here.
What devices support the BHTV app?
The BHTV app currently supports all IOS devices (7.0 and higher). Users with an earlier version of the Apple IOS (6 or under) will not be able to upgrade to out-of-home viewing but will still have access to the in-home viewing.
Android devices (Gingerbread and higher)
Amazon Kindle Fire HD and Kindle Fire HDX devices
If I have the BHTV app will I need to download a new version to watch out of home?
No. You simply have to accept the update from iTunes and Google Play.
If you have the auto-upgrade enabled you will just see the new version when you log in next.
Can I only use the BHTV app with wifi?
You can use wifi or data to view BHTV but standard data usage rates may apply
Is the BHTV app available to anyone?
No. You must be a Bright House Networks video customer and have a My Services account. For more details on who has access visit the BHTV information page.
If you are a seasonal customer you will only have access if you have a My Services account and your account is active.
Business and bulk customers who have video service and a My Services account can access BHTV.
How many logins can I get for my account?
You can have up to 5 logins per account.
How do I report technical problems or ask questions about the app?
There is a link in the app you can use to contact support.
If you have more questions about the BHTV app click here.
set up your my services account
It only takes a minute to create your My Services account. Simply grab your latest statement and log on the website.
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